Product FAQs

Question 1

What exactly does TacticalGears.pk sell?

Accepted Answer

We stock outdoor and tactical categories like self defense, knives, torches and lights, camping and hiking, bags, binoculars, tools, walkie talkies, air guns and scopes, and more.

Question 2

What is your return and replacement policy?

Accepted Answer

Returns are accepted within 7 days of delivery if the product is not working or not as described. Items must be unused in original packaging. Returns for change of mind are not accepted. Refunds are issued after we receive and inspect the item.

Question 3

How do I start a return?

Accepted Answer

Submit a request through our Contact page or reply to your order email with photos or a short video and your order number. Our team will guide you on pickup or drop off options.

Question 4

How long does delivery take?

Accepted Answer

Processing is fast and delivery usually takes three to seven business days depending on your city and product availability. External factors like courier delays or weather can affect timelines.

Question 5

Do you ship nationwide?

Accepted Answer

Yes, we ship across Pakistan through trusted courier partners.

Question 6

What payment options are available?

Accepted Answer

Cash on delivery is available on most items and prepaid options can be offered at checkout or by contacting support. For high value or restricted categories, we may require advance payment or ID verification.

Question 7

Can I visit a store or call someone?

Accepted Answer

Yes, you can reach us during business hours and visit our Islamabad location listed on the Contact page. Phone and email are also available there.

Question 8

Are air guns or certain self defense items regulated in Pakistan?

Accepted Answer

Pakistan regulates weapons under the Pakistan Arms Ordinance of 1965 and provinces have their own rules after the Eighteenth Amendment. Some categories may require a valid license and age verification. We comply with federal and provincial regulations and may request proof where required. This is general information not legal advice.

Question 9

Is pepper spray legal in Pakistan?

Accepted Answer

Pepper spray is widely sold in Pakistan for personal defense though rules can vary by jurisdiction and by carrier in transport. Use is limited to self defense and misuse can carry penalties. Always check your local law and carry responsibly.

Question 10

Will couriers ship aerosols like pepper spray everywhere?

Accepted Answer

Some couriers and routes restrict aerosols or pressurized goods which can affect delivery options or speed. If a restriction applies to your address, our team will advise alternatives.

Question 11

Do you sell knives and can I carry them in public?

Accepted Answer

We sell many knife types for camping and utility. Laws on public carry vary and can restrict carrying in public places or government facilities. Please check local rules before carrying in public. We do not condone misuse.

Question 12

Do products come with brand warranty?

Accepted Answer

Brand warranty may not apply to all imported items in Pakistan. Store warranty terms and eligibility are mentioned on each product page or policy page. When unsure, ask support to confirm before ordering.

Question 13

What if my parcel arrives damaged?

Accepted Answer

Refuse a visibly damaged parcel or contact us within 7 days with photos so we can arrange a replacement or refund per the return policy.

Question 14

How do I track my order?

Accepted Answer

After dispatch, you will receive a tracking number by SMS or email. You can also ask support to check your order status.

Question 15

Do you offer bulk or corporate orders?

Accepted Answer

Yes. Message sales for bulk pricing and availability on selected categories.

Question 16

Are there age checks?

Accepted Answer

For restricted categories like air guns or certain self defense products, we may require that the purchaser is an adult and provide ID if requested under applicable law.

Question 17

Since when has TacticalGears.pk been operating?

Accepted Answer

We have been serving outdoor and tactical enthusiasts in Pakistan since 2016, offering authentic gear with thousands of satisfied customers nationwide.

Question 18

Do you have a physical store or only online?

Accepted Answer

Yes! We have a physical outlet in I-8 Markaz, Islamabad. You can visit us during business hours to see products in person before buying.

Question 19

Do you sell camping gadgets in Pakistan?

Accepted Answer

Yes. Our camping gear collection includes portable stoves, tents, sleeping bags, multi-tools, rechargeable torches, survival kits, and more. All items are selected for durability and outdoor performance.

Question 20

What hiking gadgets are available?

Accepted Answer

We stock hiking gadgets such as trekking poles, hydration bags, headlamps, compasses, folding knives, and waterproof backpacks. These products are designed to make your trekking and hiking trips safer and more comfortable.

Question 21

Do you provide hunting gadgets and accessories?

Accepted Answer

Yes. We offer a range of hunting gear including binoculars, scopes, air guns, tactical flashlights, and outdoor knives. Certain products may require license or ID verification as per Pakistani law.

Question 22

What kind of adventure gadgets can I buy at TacticalGears.pk?

Accepted Answer

Our adventure collection covers gadgets like survival kits, GPS devices, rechargeable lamps, climbing ropes, tactical watches, and protective gear. These products are ideal for camping trips, outdoor exploration, and personal safety.

Question 23

Can I test camping or hiking gear before buying?

Accepted Answer

Yes. At our Islamabad outlet in I-8 Markaz, you can physically check the items, feel the build quality, and test basic functions before purchasing.

Question 24

Do you offer guidance for first-time campers or hikers?

Accepted Answer

Absolutely. Our staff can recommend the right gear based on your destination, trip length, and budget. We also provide beginner-friendly products like compact tents and multipurpose tools.

Question 25

Do you ship camping, hunting, and adventure gear nationwide?

Accepted Answer

Yes, we ship to all cities in Pakistan. Whether you’re in Karachi, Lahore, or a northern area near trekking spots, we deliver via reliable couriers.

Question 26

Are your camping and hiking gadgets weather-resistant?

Accepted Answer

Most of our products are built for outdoor conditions and come with waterproof, dustproof, and shock-resistant features. Details for each item are listed on the product page.

Question 27

Can I get bulk discounts for hiking or camping groups?

Accepted Answer

Yes. We provide special rates for bulk orders, including camping clubs, student trips, and corporate adventure tours. Contact our sales team for a custom quote.

Question 28

Why should I buy from TacticalGears.pk instead of other stores?

Accepted Answer

Because we are a trusted brand since 2016, with a physical outlet in Islamabad, nationwide delivery, 7-day return policy, and genuine products. Our wide selection of camping, hiking, hunting, and adventure gear makes us one of Pakistan’s leading outdoor suppliers.

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